I have just spent 3 hours of my life on the phone, and coming from me with my work background that should not upset me. When I got home today I was notified of fraudulent activity through my PayPal account, to the tune of nearly $20,000 being transferred from my bank account. It might not be hard to guess that I do not have that kind of money sitting around, so I freaked out. I've got things to pay like RENT that I actually need money for.
I called their Customer Service right away and unfortunately did not receive any help. I was told that they have noted these were fraudulent postings, but they can't do anything to stop bank transfers - even when I didn't authorize them! So that single $10k transfer? Nope, no help sorry!
I then proceeded to call my bank and talked to a much more helpful person (thanks, Amber!) who helped me the best she could. Right now we're essentially crossing our fingers that nothing goes through...and if it does I should at least be left with SOME money to get me through. I've had to cancel direct debits, credit cards, orders (that were for Derek for his b-day!), I have to completely close my bank account tomorrow and get a new one with new checks. I'm even going to have a check bounce now for a $15 urgent care fee!!
For the time being I have had to temporarily close both of my Etsy shops. I don't know what I'll do going forward because I will have a hard time justifying going back to use PayPal, who I have fully supported for years and years even when others have told me their horror stories. I have pretty much made up my mind that once this is over that account will be closed for good, so they can kiss my fees goodbye. I try to give every company the benefit of the doubt, so I even called back and got the same 'we don't care attitude'. Very sad.
I had been having such a good week til today too! Things are great at work, I am sewing the binding on that quilt, and I've got a brand new (pink) quilt in progress that I love. In fact I was planning on sewing some more today but I don't have the heart right now. Oh darn, I just realized I needed to buy some pink backing this weekend but I guess I can't do that either...ugh this is so not fun!